Repair Criteria
Within 5 days of an instrument coming into Acutest for repair you will receive the following information regarding the status of Repair -
a. The repair quotation requesting an order or
b. The repair is completed and ready for dispatch
c. The repair is awaiting parts or requires further information from you
d. The repair is Beyond economical repair, return not repaired
Our aim is give you a 5 day turnaround on Repairs. BUT can not always guarantee this service on all Jobs.
Calibration Criteria
Within 2 days of an instrument coming into Acutest for calibration you will receive-
a. Job completed. Fully certified. awaiting dispatch
b. An e-mail informing you that the instrument as failed calibration. and a repair is needed
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