Acutest Marketing
Feb 16, 2026
Preventative Maintenance, Facilities Maintenance, Monitoring
Social Housing Mould

🏘️ Managing Damp, Mould, and Airflow in Social Housing

  •  If you aren’t measuring it, you aren’t managing it

 

In this blog we will look at:

1️⃣ What Causes Mould?

2️⃣ The Regulatory Shift: No More “Lifestyle” Excuses

3️⃣ Where Damp and Airflow Failures Commonly Occur

🏢 Flats – The “Building Lungs” Risk

4️⃣ A Human-Centric Responsibility Model

5️⃣ Measurement → Fix → Prove

6️⃣ Why This Approach Works

 

Mould in a home usually starts when moisture meets the right conditions

The spores are already everywhere (floating invisibly in the air), so the real trigger is dampness. Here’s how it typically gets going:

1. Excess moisture (the big culprit)

2. Poor ventilation (when moist air can’t escape, it settles on surfaces)

3. Cool surfaces + warm air

4. Organic materials to feed on (Mould feeds on everyday stuff, paint, wallpaper paste, dust and skin cells, wood, cardboard, fabrics)

 

Damp and mould in UK social housing are no longer viewed as minor maintenance issues or cosmetic defects. Following the tragic death of Awaab Ishak and the introduction of Awaab’s Law under the Social Housing (Regulation) Act 2023, they are now recognised as regulated health hazards, reputational risks, and legal liabilities for landlords and housing providers.

As regulatory scrutiny increases and further updates to the Decent Homes Standard come into force, housing providers must move beyond surface-level cleaning and reactive repairs. Success now requires a human-centric, evidence-led approach - one that measures conditions accurately, fixes root causes, and proves that homes are safe and healthy to live in.

 

Mould round skirtings

Lower Wall Mould: Condensation (the usual culprit) - Warm, moist indoor air hits cold walls near floor level, condenses, and feeds mould.

Mould round windows

Around Window/Door Mould: Condensation (by far the most common cause). Warm, moist indoor air (from breathing, showers, cooking) hits the coldest surface in the room (the window) and turns into water.

damp round edge of a roof

Where Roof Meets Wall Damp: Failed or damaged flashing (most common)

 

 

 

 

⚖️ The UK Regulatory Context: No More “Lifestyle” Excuses

The Housing Ombudsman’s Spotlight Report was a turning point. It explicitly banned the use of "lifestyle" (e.g., "the tenant doesn't open windows") as a default defense.

Mandatory Timelines (Awaab's Law)

As of late 2024 and into 2025, social landlords must adhere to strict government-mandated timelines:

10 Working Days: To investigate a report of damp and mould.

24 Hours: To address any emergency hazard that poses a significant risk.

7 Days: To begin remediation work after the investigation.

Landlords must now provide a written summary of findings to the tenant, shifting the burden of proof onto the provider to show the home is fit for habitation under the HHSRS (Housing Health and Safety Rating System).

📍 Where Damp, Mould, and Poor Airflow Typically Occur

 

 

🏠 House Mould and Damp (The Thermal Bridge Problem)

In traditional social housing stock, one of the most common drivers of persistent mould is thermal bridging - where elements such as concrete lintels, floor slabs, or wall junctions remain colder than surrounding surfaces.

  • Cold external walls and corners
  • Window reveals and frames
  • Bathrooms with underperforming extract fans
  • Bedrooms with high occupancy and poor background ventilation

🔎 KEY FACT: Moisture will condense on cold surfaces regardless of how often mould is cleaned.

🛑 KEY RISK: Treating mould without addressing cold bridges, insulation gaps, or airflow is only a temporary fix.

 

 

🏢 Blocks of Flats (Systemic Failure Risk)

In flats, environmental risk is often linked to the building’s "lungs"—the MEV (Mechanical Extract Ventilation) or MVHR (Heat Recovery) systems.

High-risk locations include:

  • Vertical service risers (stack effect)
  • Internally located flats with limited natural ventilation
  • Communal corridors, stairwells, and bin stores
  • Boxed-in pipework and ceiling voids

🛑 KEY RISK: If a vertical riser is blocked or a central fan fails, multiple dwellings lose their ability to purge moisture.

VERIFICATION: Confirming airflow at the terminal (using an anemometer) is the only way to prove compliance with Building Regs Approved Document F.

  

 


👷 A Human-Centric Responsibility Model

Regulators and the Housing Ombudsman now explicitly consider the lived experience of residents.

 

💭 Decision-Makers and Asset Managers

  • Prioritise "Know Your Stock" data
  • Identify build types prone to damp and mould
  • Commission inspections before complaints escalate
  • Require contractors to provide measurable outcomes, not just completion photos

 

🛠️ Maintenance and Remediation Crews

  • Use calibrated instruments correctly
  • Capture before / during / after readings
  • Upload thermal images, moisture readings, and airflow data digitally
  • Focus on fabric and system performance - not just advice leaflets

 

Why Measurement, Software, and Documentation Matter

Modern damp and mould management relies on evidence, not assumptions.

By using the right testing equipment and reporting software, teams can:

  • Establish baseline temperature, humidity, and moisture levels
  • Visualise condensation risk and cold bridges using thermal imaging
  • Verify ventilation performance after repairs
  • Produce defensible audit trails for regulators, insurers, and internal governance

Just as important, post-works verification proves that conditions have genuinely improved - protecting residents and reducing future disputes.

 

 

Feature product - Testo 417 Vane Anemometer

You might already have an IR camera, moisture meter, or a precise temperature and humidity gauge in your toolkit — but when dealing with larger residential properties or housing associations, it pays to think bigger. An airflow instrument such as the Testo 417 adds a more industrial edge to your diagnostics, allowing you to properly measure ventilation performance and identify stagnant air zones that contribute to condensation and mould.

Testo 417 Feature Product

 

Environmental Testing and Verification Toolkit

Aligned with UK Social Housing Best Practice

Features  
📋 Stage / Purpose
Baseline Environment
Thermal Risk Detection
Moisture and Thermal (IGM)
Airflow Testing
Walk-Through Thermal
Reporting Software

 

📋 Stage Tool and Model Brand Primary Function ✅ Why It Matters
Baseline Environment 605i Smart Probe Thermohygrometer Testo Temperature & humidity baseline spot checks Establishes the environmental starting point before deeper diagnostics
Baseline Environment 625 Thermohygrometer Testo Temperature, RH & dew point measurement Provides environmental context for condensation risk analysis
Baseline Environment CA1227 Thermohygrometer Chauvin Arnoux RH & temperature monitoring Supports trend identification and compliance documentation
Baseline Environment CA1246 (Optional) Chauvin Arnoux High-accuracy environmental data logging Provides compliance-grade evidence for formal reporting
Thermal Risk Detection 860i Mould Test Kit Testo Detects cold bridges & surface condensation risk Identifies hidden thermal weaknesses before moisture damage develops
Moisture & Thermal (IGM) MR176 Building Inspection System FLIR Integrated thermal imaging + pin/pinless moisture detection Confirms moisture presence behind surfaces without unnecessary intrusion
Moisture & Thermal (IGM) MR265 Thermal Camera / Pin & Pinless Moisture Meter FLIR MSX thermal imaging with targeted moisture verification Pinpoints moisture pathways with enhanced visual clarity
Moisture & Thermal (IGM) MR277 Building Inspection System FLIR All-in-one thermal, moisture & hygrometer diagnostics Complete building fabric verification in one instrument
Moisture & Thermal (IGM) MR77 Pinless Moisture Psychrometer FLIR Rapid pinless moisture confirmation Quick secondary verification of suspected damp areas
Airflow Testing 417 Vane Anemometer Testo Measures air velocity & volume flow Verifies ventilation performance (“building lungs”) are functioning correctly
Walk-Through Thermal C3-X / C5 Compact Thermal Camera FLIR Pocket thermal imaging for rapid surveys Provides fast visual evidence of temperature anomalies
Walk-Through Thermal TG165-X Thermal Camera FLIR Rugged spot thermal inspection Ideal for plant rooms, services & hard-use environments
Walk-Through Thermal DM286 Industrial Thermal Imaging Multimeter FLIR Combined electrical & thermal diagnostics Integrates advanced fault-finding into moisture investigations
Reporting Software Instruments Manager Testo Environmental data & image management Centralises baseline evidence for structured reporting
Reporting Software DataView® Chauvin Arnoux Data download, analysis & export Supports traceable audit trails and compliance documentation
Reporting Software Tools / Ignite FLIR Thermal image reporting & cloud management Produces professional client-ready documentation

 

 

📊 Why Does This Approach Work?

By adopting a Measure → Fix → Prove model, housing providers benefit from:

  • Regulatory confidence - data-backed compliance
  • Reduced legal exposure - disrepair claims often fail when evidence exists
  • Improved tenant trust - residents see action, not deflection
  • Better asset performance - fewer repeat issues and call-backs

 

The Takeaway:

In today’s regulatory climate, mould management is no longer about cleaning walls.

It is an engineering, data, and accountability challenge.

Remember... if you aren’t measuring it, you aren’t managing it.